"Male staff that deals with the motel vouchers was condescending and made me feel like I wasn't doing anything to better myself. Denied me. .came back two months later with job offer letter and rental agreement they still denied me. So how does that work? If this program is meant to help a person on hard times get back up then why would they deny me a single mom of two who just needed to look presentable for work and needed a room to shower and sleep in. My boys and I are in the car still hanging on. Awaiting move in date"

"Again I was not helped , I was told that there was a freezing on motel voucher and I am homeless but given a box of food that needs to be cooked.so helpful not and they don't even care."

"two weeks since i reached out for help. no response yet "

"i love community actions they go out the way even when there's no way they make a way for you"

"I was denied because step up program here in San Bernardino California refussed to tell me what date I am going to get a place to live in May,but I'm going to get a place for sure.I am 54 female with disabilities and I have no family."