Learn how to effectively deal with debt collection agencies, and other consumer protection tips
NYC Financial Empowerment Center
Information Status
If you are facing financial hardship due to the COVID-19 crisis, you can request that collection agencies stop contacting you temporarily. The NYC Financial Empowerment Center offers guides for communicating with collection agencies, and other resources.
Schedule
Monday - Thursday | 8 am - 4 pm |
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Friday | 9 am - 4 pm |
Eligibility requirements
None
ADA accessible
Yes
Accessibility notes
As of July of 2021, the City of New York has adopted the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.
Citizenship Requirements
No citizenship requirements
free
Yes
Available Languages
Arabic,
Bengali,
Cantonese,
French,
Korean,
Mandarin,
Russian,
Spanish,
Urdu
Boroughs Served
Bronx,
Brooklyn,
Manhattan,
Queens,
Staten Island
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