"I felt mediation would have been helpful. Investigator never offered this to me and never interviewed my witness. He took my information over the phone and never called me to. clarify anything or to get my evidence, etc. He went to mechanics shop, sat down with him and basically believed what he said over what I said. He supposedly issued some sort of little citations to the mechanic for not giving me a written estimate. When it was all over I didn't even get a copy of the report so I really have no idea what went on. Although investigator did say there is very little they can enforce. I have to subpoena the report and cannot see it before going to court…if I decided to do that. I got absolutely nothing from the BAR. Why are they even in existence. They are truly worthless in my opinion. If I had known I wouldn't even be told what the outcome of the investigation was I would have never waisted my time. Another government entity that shouldn't even exist because they do nothing."