Get help paying for energy bill (HEAP)

New York State Office of Temporary and Disability Assistance (OTDA)

Information Status

The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating and cooling their homes. If eligible, you may receive one regular HEAP benefit annually and could also be eligible for emergency benefits.

Heating & coolingPaying for utilitiesApplying for benefits

What to do next

Ways to connect

Visit this link - https://otda.ny.gov/.../alternative-formats.asp

Visit link for list of alternative format forms available in Audio Disc, Data Disc, Large Print.

Visit this link - https://otda.ny.gov/.../#heap

Follow the link to apply online.

Email nyspio@otda.ny.gov

Email with any questions.

To apply in person or over the phone, visit the website to find your Local District Home Energy Assistance Program (HEAP) Contact.

Call 800-342-3009

Call OTDA at the number listed above or your HEAP Local District Contact with any questions.

Details

ADA Accessible

Yes

Accessibility notes

Alternative forms can be mailed to applicants in audio, data disc, large print, and braille.

Free

Yes

Available Languages

Arabic, Cantonese, Italian, Korean, Mandarin, Russian, Spanish

Boroughs Served

Bronx, Brooklyn, Manhattan, Queens, Staten Island

States

New York

Eligibility requirements

Eligibility Requirements

Eligibility is determined if household's gross monthly income is at or below the current income guides for your household size.

Citizenship Requirements

US citizen or permanent resident (Green Card Holder)

Locations

This service does not have a location or its location is private. This program can be accessed in New York, New York.

Reviews

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Notes