Frequently Asked Questions

• What is One Degree?
• How does One Degree compare to 211?
• Is One Degree private and secure?
• How does One Degree validate resources?

• I still have a question. How can I contact you?
• Why should I sign up for an account?
• How do I use Collections?
• How do I search on One Degree?
• Is One Degree free? (Yes!)
• How do I sign-up for a community 1Degree account?
• How do I save resources to view later? [My Plan]
• How do I reset my password?
• How do I update my email address?
• Why am I seeing search results I don’t expect?

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• How do I browse for resources on the new One Degree Dashboard?
• What are “collections” and how can I create one?
• What client information do you store and who is it shared with?
• How do I share resources with my clients? [Referral Tool]
• What tools are available to me as a nonprofit or government professional?
• How do I connect my One Degree account to my organization?
• How do I set-up an account for my client?
• Can multiple people from the same organization make an account?
• Can I submit opportunities from organizations other than my own?
• How do I share a Collection?

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• How do I add an organization to One Degree?
• How do I add all the resources in my area?
• How can I let you know that information is wrong or outdated?
• How do I edit a resource on One Degree?
• How do you decide what to publish on One Degree?
• Are resources updated regularly?
• Why aren't my changes appearing on One Degree right away?
• How do I add a service or program to One Degree?
• How do I request a resource be deleted on One Degree?
• How do I verify that a resource is accurate on One Degree?

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• Get started developing for One Degree